Silver Surprise & Delight from BA
For many of you frequent fliers out there this no doubt is old hat. For me, a happy surprise from a brand. Yesterday I got a nice mail pack announcing I was now a Silver member of the BA Executive...
View ArticleBA strike to continue thanks to “twittering”
Hopes of a last-minute reconciliation in talks between BA and union leaders have been scuppered because of tweets made by a senior representative of workers’ union Unite.
View ArticleSocial Brand? Social Business? Serendipity? Or just great meatballs ?
So social by itself does work ? or is it the sum of the parts ? or (more cynically) is this just a serendipitous tweet ? Well I think it is not any of these in particular, but in fact all them – in...
View ArticleGreat brand blunders on social media
Dissing President Obama, making light of natural disasters, launching fluffy promotions amid bitter industrial strife, mocking followers and actively inviting sarcastic put-downs: these are all real...
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